Privacy Policy

Net Zero Heating & Air Conditioning is committed to safeguarding the privacy of our users. This document explains how we collect, use, and protect the information you share when using our service.

Information Collection

We collect only the information necessary to provide and improve the Service, such as your name, email address, and phone number. We do not sell, rent, or share this information with third parties for their own purposes.

Use of Your Information

Information is used to communicate with you, fulfill contracted services, and keep you informed about updates or offers relevant to your relationship with us. We do not share your data with affiliates or partners for marketing unless you have explicitly opted in.

Maintaining and improving the Service, including usage monitoring.
Managing your account and granting access to Service features available to registered users.
Fulfilling contractual obligations tied to purchases, services, or other agreements with us.
Contacting you via email, phone, SMS, app notifications, or other electronic means as needed.
Sharing news, offers, and related information about goods/services similar to those you have purchased or enquired about, unless you opt out.
Managing requests submitted through the Service.

All messages you send within the Service are stored on servers provided by trusted third-party partners that operate under contractual confidentiality requirements.

Disclosure of Your Information

We do not disclose your personal information except when required by law or when you have provided consent. Limited disclosures include:

With your consent.
To enforce our Terms of Service.
With partners or affiliates under non-disclosure agreements to deliver specific services to you.
To entities under common control with Net Zero Heating & Air Conditioning for permitted purposes.
In response to subpoenas, court orders, or legal processes.
If we suspect illegal activity, threats to safety, or Terms of Service violations, or when required by law.
During a merger, acquisition, or sale of Net Zero Heating & Air Conditioning assets we may transfer data to the successor organization.

Aggregated, anonymized usage data may be shared publicly without notice (for example, total monthly users or messages sent).

International Data Transfers

Your information may be processed outside your jurisdiction where data protection laws differ. We take measures to ensure your data remains protected in accordance with this Policy, regardless of its location.

Data Retention

We retain personal data only as long as necessary to satisfy the purposes described here or as required by law, dispute resolution, or contract enforcement.

Cookies and Tracking Technologies

Cookies and similar trackers enhance your experience by remembering activity on the Service. You can control cookies via browser settings, but disabling them might limit certain functionality.

Your Choices

You can access, correct, or delete your information at any time. Please contact us at the phone number, email, or address listed in the Service if you have any questions or concerns.

Policy updates are communicated through the Service, and continued use signifies acceptance of any changes.

Last updated: 03/16/2026